Built for Modern Teams

Business email that looks like you and works like a team

Your own domain, your own brand, a Customer Portal for the owner, and an email API for your software, with the security and limits to run them safely.

Draft or auto
Smart Automation

Auto-replies that answer from your own material

Upload your price lists, proposals and FAQs. Cyphex Mail drafts accurate answers to incoming enquiries, and you decide whether they are sent for you or wait for your approval.

  • Starts in draft mode: you approve each reply before it goes out
  • Answers only from the material you approved
  • Urgent enquiries are flagged to the right person
  • Switch to automatic when the drafts have earned your trust
Inbox first
Deliverability

Set up for the inbox, and watched afterwards

SPF, DKIM and DMARC records are generated for your domain, and sending is monitored so a problem is caught before it hurts your reputation.

  • Guided DNS setup for Cloudflare, GoDaddy, Namecheap and others
  • DMARC alignment protects your domain from spoofing
  • 2048-bit DKIM signing
  • Sending is paused automatically when bounces or complaints climb
Branding
Your Brand

Your logo, colours and 50 ready-made templates

Make the workspace look like your company, and start from modern email templates that appear in your composer, already in your brand colours.

  • Logo and colours follow you to the sign-in page and the app
  • 50 professional templates for quotes, invoices, welcomes and follow-ups
  • Templates are private to your company
  • Change a colour once and it updates everywhere within about a minute
Teams
Team Collaboration

Departments, team chat and shared channels

Group people into departments, move them when roles change, and keep the conversation next to the mail instead of in another app.

  • Direct messages and department channels
  • Online presence indicators
  • Add, move or deactivate a person in the Customer Portal
  • A deactivated person is signed out within seconds
Everywhere
Mobile & Web

A fast web app and a mobile app

Read, reply and approve from your phone with a layout built for thumbs, and from any browser on your desk.

  • Bottom navigation and stacked cards on small screens
  • Fast search and quick conversation loading
  • Personal settings: password and two-factor in one place
  • No third-party tracking scripts
Protected
Security & Privacy

Two-factor sign-in and a tamper-evident record

Built to keep company correspondence safe: authenticator-app two-factor, role-based access, and an activity log you can verify has not been altered.

  • Authenticator-app (TOTP) two-factor for staff and administrators
  • Roles for owners, administrators and members
  • Audit log sealed daily so any change to history shows up
  • We never sell your mail or train models on it
Self-service
Customer Portal

One place to run your company's mail

Owners manage domains, people, departments, branding, billing and support from the Customer Portal, without needing a technical contact.

  • Domain and DNS status at a glance
  • Mailboxes, departments and one-time sign-in links
  • Plan, usage and invoices
  • Support tickets and live chat with our team
Mail merge
Outreach & Growth

Spreadsheet mail merge with sensible pacing

Send personalised emails from your verified domain using a simple CSV, in natural batches that protect your reputation.

  • Upload a CSV with custom merge tags
  • Batches are paced to protect your domain
  • Sequences stop when a prospect replies
  • Sent from your own domain and signature
API
For Developers

An email API with real limits and clear errors

Send from your own application through a simple HTTPS API. Keys are scoped to a sender address, limited per minute and per day, and every refused request is logged for you.

  • Up to 120 requests a minute and 5,000 emails a day per key
  • Revoke a key instantly; it stops working on the next call
  • Dashboard with 7-day volume, recent sends and failures with fixes
  • API-only plans: no mailboxes, just sending, from $12 a month

Ready to upgrade your business communication?

Bring your domain, add your people, and start sending. Need a large team or custom terms? Ask for a quote.